Word crashes when i try and open....

[Cafu4]

When i try and open a Word document, the full computer freezes,
then when i check the control panel its says "Microsoft Word (Not responding)"
This only happens with Microsoft Word, all other programs run fine.
Anyone got any suggestions? Thanks very much in advance ;o)

 

[Cafu4]

Found a solution ;oP from Linda's Computer Stop

If Word is not launching for you at all or is crashing or freezing as soon
as it comes on the screen, odds are your global template is corrupt or
something is loading automatically in your Word Startup folder that is
misconfigured or corrupt. To see if it's a corrupt global template or some
add-in that is loading on startup, go to your Start button and click on Run.
In the Run box, type "winword.exe /a" (without the quotes, but WITH the space
before the slash). If Word launches OK, then it probably is either a bad
normal.dot file or a corrupt add-in (since this switch launches Word with a
clean, empty template and no add-ins). To get yourself a new, uncorrupt
template, simply close Word and search your computer for normal.dot and
rename or delete it. (If you find more than one, rename or delete ALL of
them.) When you launch Word again, it will look for normal.dot and if it
can't find it, it will create a new one.

 

[Suzanne S. Barnhill]

We never advise deleting Normal.dot (which can trash years of
customizations) but just renaming. See
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm