A
Alexandria
I have a customer running word 2000 on Win XP Pro, he
created a document with numerous macros.
After a few saves, he is no longer able to open the file,
word will crash/not respond, I have moved the file off of
the file server and to the local machine with the same
result, have run detect and repair, have deleted the data
key in the registry, have renamed normal.dot, have un-
installed and re-installed word, tried from the run menu
winword.exe with the /a switch and the /r switch. Have
also scanned file for viruses, disabled items in the sys
tray. All of the office 2k updates were installed as well.
I can open this file my own system running word xp.
Any suggestions?
created a document with numerous macros.
After a few saves, he is no longer able to open the file,
word will crash/not respond, I have moved the file off of
the file server and to the local machine with the same
result, have run detect and repair, have deleted the data
key in the registry, have renamed normal.dot, have un-
installed and re-installed word, tried from the run menu
winword.exe with the /a switch and the /r switch. Have
also scanned file for viruses, disabled items in the sys
tray. All of the office 2k updates were installed as well.
I can open this file my own system running word xp.
Any suggestions?