Word crashes when using mapped drive

M

Michel Schuurman

Got me an issue which I cannot resolve. If anyone has a clue please respond
in this thread.

Got a Windows 2003-server running Terminal Services an has Office 2000 SP1a
(amongst other things) installed.

Now the problem occurs in Word.
When trying to create a new document by clicking File, New, the program
crashes.
When using the new document-icon in the taskbar it runs ok.
I've come sofar that the problem only occurs when the location of the
workgroup-templates is a path to a mapped drive.
The F-drive is mapped to the location \\server\data\work which is the
physical location d:\datausers\documentfolders\work\. This mapping is made
so the users do not have to browse too much. When the physical location is
set as the path to the workgroup-templates there is no problem.

I made this change and all works fine now but I would really like to know
why this error occurs when referring to a mapped drive and all works well
when i reffer to the physical-location.
 

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