Word crashes

[mvier]

Version: v.X
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

Microsft Word V.x quits consistently every time I try to start up !? Please help

 

[Macs in Huntley]

Microsft Word V.x quits consistently every time I try to start up !? Please help

Word 2008 opens fine for me on a MacBook running 10.5 but it crashes EVERY time I try to save changes. Rarely I can recover what was in the file. If I use "Save as," then it is oK but requires the extra step of confirming that Ii want to replace the existing file.

 

[John McGhie]

Saving to a network? That's known bug and there's a fix on the way.

In the meantime, "work offline": use Finder to copy the file to your
desktop, work on it there, then copy it back with Finder.

Word 2008 opens fine for me on a MacBook running 10.5 but it crashes EVERY
time I try to save changes. Rarely I can recover what was in the file. If I
use "Save as," then it is oK but requires the extra step of confirming that Ii
want to replace the existing file.

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:[email protected]

 

[John McGhie]

Missing service packs, in your case.

Word X needs an update to run in Tiger.

Go to the Microsoft website, download the 10.1.9 update and run it. Then
repair permissions.

Hopefully that will sort it out.

Cheers

Version: v.X
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

Microsft Word V.x quits consistently every time I try to start up !? Please
help

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:[email protected]

 

[mvier]

Thanks for your input John.

I did download the 10.1.9 update and installed it as you suggested but unfortunately Word still crashes :-( As does PowerPoint by the way...

Fortunately Excel and Entourage are doing fine (for now)

I think one of the Apple downloads must have affected Word... hopefully there will be a patch soon !

Regards !
Mike

 

[CyberTaz]

Hello Mike -

Since you don't specifically say that you did so, just installing the update
*isn't* enough. You also need to run Disk Utility - Repair Disk Permissions
& restart your Mac.

If you continue to have the problem follow the additional instructions in
the order they are provided here:

http://word.mvps.org/mac/DamagedPrefs.html

Then if necessary, here:

http://word.mvps.org/mac/MacWordNormal.html

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[mvier]

Hi Bob,

Thanks for your input !

I did as you suggest: ran Disk Utility, repaired Disk Permissions, restarted computer but am still having problems opening Word.
It crashes on me when I click on the application icon.

The amazing thing is that when I doubleclick on a Word document icon, instead of the Word application icon, Word will start up without any problem !?

I'll go to the sites you mentioned and see if I can figure this out !

Thanks again !

Mike

 

[mvier]

Hi Bob,

I tried the last link on your post and created a new Normal template.
Word still crashes when I double click on the Application Icon but not when I do so on the Icon of a Word document.

Really weird !

Anyway, I'm very happy to be able to open Word even if it isn't thru the usual route.. I'll just keep using this method for now. It's good enough for me !

Thanks again for your interest and your help !
Mike

 

[John McGhie]

I think it would be worth re-running the latest Apple Combo Updater. There
are some dependencies to get Word X running on later versions of OS X.

Hope this helps

Hi Bob,

I tried the last link on your post and created a new Normal template.
Word still crashes when I double click on the Application Icon but not when I
do so on the Icon of a Word document.

Really weird !

Anyway, I'm very happy to be able to open Word even if it isn't thru the usual
route.. I'll just keep using this method for now. It's good enough for me !

Thanks again for your interest and your help !
Mike

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]