Word Crashing - Is there online help available

[Margie]

My Word "2007" keeps crashing after editing mail list to get it ready to
insert in my letter. Is there online help from Microsoft to connect to my
computer and fix the problem.

 

[Graham Mayor]

Perhaps if you were to supply some information about your problem including
the steps needed to recreate it and the wording of any error message, we may
be able to assist. In the meantime see
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm.

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Graham Mayor - Word MVP


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[Doug Robbins - Word MVP]

That's the one where she is buying some database in .txt format and then
trying to use Word to edit it. I had previously suggested that she use a
directory type merge to get the data into a Word document and you suggested:

It might be simpler to convert text to table in Word?
http://www.gmayor.com/convert_labels_into_mail_merge.htm
But should we be encouraging spammers?

Seems like she is not prepared to listen to sage advice.

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Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

 

[Graham Mayor]

I hadn't associated the two threads

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Graham Mayor - Word MVP


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