Word crashing when editing an existing document

[step_andy]

Hi,
Word 2004 11.1 (part of Office) recently developed a strange problem running
on 10.3.9, 1.2 Ghz G4, 960 Mb RAM.

It launches fine, it opens an existing document fine

However, as soon as I start to edit this document, it gives my a beach ball
(activity monitor reports that Word uses very large % of CPU) and it
freezes.

I did Save As on the document (has only 2 pages in it).
Repaired permissions
Trashed all Word preferences under user account

And no luck.

What gives!!!

Any ideas besides re installing the Word?
I am also using Endnote v8 with a link to the document that is crashing
Word. Can it be related?

PS, just tested in creating a new document, inserting links from Endnote and
save. Re open edit, save etc (several times). All appears to be OK.

But it still will crash on the particular document!

Cheers
andy

 

[Daiya Mitchell]

If the problem always occurs on the same doc, that does sound like a
corrupted doc. See here for fixes:
http://word.mvps.org/MacWordNew/DocumentCorruption.htm
(hit reload a few times in Safari, if that doesn't work, try Explorer)