Word doc corrupt; can't make PDF or print

[trixierobin]

Using OSX 10.3.9 with Office X for Mac 10.1.0

When I try to "open as PDF" in Acrobat (5.0.5), error message says file
is corrupt. Can't print or "save as PDF" from Word either; the program
just spins the little beach ball 'til I force quit.

I've read most of what's posted on this newsgroup that's related, but
the fixes don't seem to apply.
The document in question is complex for 1 page, I suppose (lots of
images & text boxes), but the catalog that goes with it does all the
PDF stuff & prints fine, at 2 pages and with even more images & boxes.
The fonts are the same too.

Can anyone help? Do I need to start all over?
Thanks,
Robin

 

[Beth Rosengard]

Hi Robin,

I don't know what you've tried already but see here:
<http://word.mvps.org/MacWordNew/DocumentCorruption.htm>
(If using Safari, hit Refresh once or twice; better yet, use another
browser.)

--
***Please always reply to the newsgroup!***

Beth Rosengard
MacOffice MVP

Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
(If using Safari, hit Refresh once or twice ­ or use another browser.)
Entourage Help Page: <http://www.entourage.mvps.org>

 

[Clive Huggan]

Hello Robin,

Beth's reference should help you to fix it. Just in case the following is
more specific to your problem, though, try this *in addition*:

I had exactly the same problem the other day. People who opened the PDF in
Windows for me were able to determine it was font corruption. The 35-page
Word document was supremely important, so it justified tracking down the
corrupted font -- I had no evidence that it was involved in the document,
but I pressed on. I deleted half the pages from the PDF, found which half
opened, went back to the Word document and saved that half as PDF, and so
on. Then when I got to the page on which the corrupt font resided I saved
half the paragraphs on the page (that will of course be your starting
point). Eventually (took half an hour in all) the culprit was found: one
character, to all appearances in the same font as many other sentences. I
deleted it from the Word document and there has been no problem since.

Cause a mystery, cure found. Common in our world... ;-)

Cheers,

Clive Huggan
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