Word .doc file will no loger open in Word 2003

[sawgood]

I have a Word .doc file which was given to me by a customer. The file will
no longer open using Word 2003 SP3. The background is this:

1. File was created a while back with Word 2003 SP3.

2. File had worked for a long time with no concerns

3. User was working with file in Word 2003 when her PC froze on her, and
she simply cut off the power to the computer. When the PC was restarted, she
tried to open the Word file, but it would not open.

4. When you try to open the file, Word sort of starts, but it ends with a
dialog error message saying: "You cannot put drawing objects into a text box,
callout, comment, footnote, or endnote".

5. When you click OK, Word simply opens with a blank document, and you
cannot use save, save-as, or print from the menu bar.

NOTE: I've tried opening the program with visual basic (no luck). I've
tried opening the program with word pad and note pad (no luck).

NOTE: I've worked with two other people who have tried to open/use this
file, and we all are facing the same problem (all of us using Win XP and Word
2003 SP3).

Any tips or suggestions to open/use this Word .doc file would be appreciated.

NOTE: The file size of the 'broken' Word .doc file is about 1.3 MB.

 

[Terry Farrell]

Have you tried the Open and Repair option? Use File, Open, select the file
and then press the little arrow attached to the OPEN button and choose Open
& Repair.

 

[sawgood]

Hi Terry:

Yes I did try that (it was not a fix), but another poster gave me a tip to
try and use OPEN and then for TYPE of FILE ... recover any text ...

That worked!

I really appreciate your time and reply.

I think I can close the books on this one.