Word doc problem when viewed as Webpage

[mkt23uk]

I've just acquired a problem with all my Word doc pages on my website.
When viewed on-line, small "squares" or "triangles" (dependant on Browser)
appear where SPACES & APOSTROPHES were previously.

a SINGLE space between words is OK, it is when extra spaces were typed.

No problems for the last 4 years !!!

I recently started using Firefox, but IE is the same, and a colleague who is
AOL based had similar effect; so it's not MY computer alone !

I would be grateful for any help.

Mike

 

[Robert M. Franz (RMF)]

Hi Mike

I've just acquired a problem with all my Word doc pages on my website.

To clarify: you have actual *.doc files on your server, right? Not
*.htm(l) ...?

When viewed on-line, small "squares" or "triangles" (dependant on Browser)
appear where SPACES & APOSTROPHES were previously.

The apostrophes could result in an encoding issue during upload of the
file or download by the surfer. For spaces to be converted into
something else, that's a pretty rare error.

a SINGLE space between words is OK, it is when extra spaces were typed.

There should not be more than one space after another in a "good" Word
document.

No problems for the last 4 years !!!

Do you have an URL of such a file to look at? Also, post the exact
process of how the file gets to its webspace.

2cents
Robert

 

[mkt23uk]

Hi Robert,
Thanks for the comments. Files are html.
I've had the following from Company that hosts the website:-
_______________________________________________________________
"This is to do with the character encoding, I have changed it to UTF-8.
If you look at the source code for the html in your web pages you will see
reference to windows-1252 at the top (see under for example):

<meta http-equiv="Content-Type"
content="text/html; charset=windows-1252">
If you see the question marks on other pages, you should change this charset
encoding to :

<meta http-equiv="Content-Type"
content="text/html; charset=UTF-8">

I believe this is because of the upgrade of the Plesk software from 7.5 to
8.1.
________________________________
This has solved problem. BUT I've got over 300 pages that are effected !!!!

Mike
________________

 

[Bob Buckland ?:-\)]

Hi Mike,

The encoding that Word uses to create webpages
is in Tools=>Options=>General=>[Web Options]=>/Encoding\

While you could probably run a scan on each HTML file and have the encoding line replaced, that would likely not change the actual
encoding techniques used throughout the files.

It's not clear if your web hosting service can't or doesn't recommend using a Windows encoding on those pages.

=============
Hi Robert,
Thanks for the comments. Files are html.
I've had the following from Company that hosts the website:-
_______________________________________________________________
"This is to do with the character encoding, I have changed it to UTF-8.
If you look at the source code for the html in your web pages you will see
reference to windows-1252 at the top (see under for example):

<meta http-equiv="Content-Type"
content="text/html; charset=windows-1252">
If you see the question marks on other pages, you should change this charset
encoding to :

<meta http-equiv="Content-Type"
content="text/html; charset=UTF-8">

I believe this is because of the upgrade of the Plesk software from 7.5 to 8.1.
________________________________
This has solved problem. BUT I've got over 300 pages that are effected !!!!

Mike>>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*