Word docs try to use wrong version

D

Dodge

User had Office/Word vX Mac - in setting up a new iMac - before Office vX was
migrated over, user somehow downloaded and ran a test drive of Word 2004.
Even though we ran Office removal tool - and then migrated vX... when one
double clicks a Word document - it refuses to open, instead giving an error.
If one forces the Open With in Get Info to the Word vX version - it works -
but only on that one changed document.
Is there a way to get the reference, the memory of Word 2004 ever existing -
out of the system somehow - of course without wiping and reinstalling
everything on the computer? Some pref file that can be edited? Something to
make this Mac forget about the test drive version? Help!
 
P

PhilD

Dodge said:
User had Office/Word vX Mac - in setting up a new iMac - before Office vX was
migrated over, user somehow downloaded and ran a test drive of Word 2004.
Even though we ran Office removal tool - and then migrated vX... when one
double clicks a Word document - it refuses to open, instead giving an error.
If one forces the Open With in Get Info to the Word vX version - it works -
but only on that one changed document.
Is there a way to get the reference, the memory of Word 2004 ever existing -
out of the system somehow - of course without wiping and reinstalling
everything on the computer? Some pref file that can be edited? Something to
make this Mac forget about the test drive version? Help!
Click to expand...


Does this work?:
Do "get info" on a Word file in Finder, there's an "open with" option.
Select the application you want (Word vX) and "apply to all" (I cannot
remember the exact wording). That way, all Word docs should open on
double-click with the correct version.

PhilD
 
D

Dodge

Well - the "Change All" did not work - AND even after using the Remove Office
tool - removing ALL instances of Mac Office - and then re-migrating Office vX
over - it still is confused. Surely this application type reference must be
stored in a plist or something I can trash to clear this. Otherwise - because
user ran a 'test drive' I'll have to wipe the drive and reinstall eveything.
Help anyone?
 
C

Corentin Cras-Méneur

Dodge said:
Surely this application type reference must be
stored in a plist or something I can trash to clear this.
Click to expand...

It's stored in the LaunchService database. You can use an applciation
such as Onyx to trash it (reboot immediately after trashing it).
You'll have to relaunch some of the apps to have them properly
registered in there again and until then (and a reboot) some of the
icons won't show up properly, but that does indeed perform a deep
cleaning...


Corentin
 
D

Dodge

This sounds like what I was thinking there might be, sa place where app types
are registered... is there a place in Onyx to do this? Can't one simply
naviagate to this file and delete it? Thank you very much - Dodge.
 
C

Corentin Cras-Méneur

Dodge said:
This sounds like what I was thinking there might be, sa place where app types
are registered... is there a place in Onyx to do this? Can't one simply
naviagate to this file and delete it? Thank you very much - Dodge.
Click to expand...

Well there are apps allowing you to play around with file typoe
association, but the extend of what you can do is limited. Trashing the
entire database is still the best way to go if you have corruption
there. It's really no big deal and won't impair the way you use your Mac
after reboot. A few files will not immidiately disply the proper icon, a
few apps will ask for your authorization before you can launch them,
etc... really no big deal,

Corentin
 
P

Phillip M. Jones, CE.T.

Corentin said:
Well there are apps allowing you to play around with file typoe
association, but the extend of what you can do is limited. Trashing the
entire database is still the best way to go if you have corruption
there. It's really no big deal and won't impair the way you use your Mac
after reboot. A few files will not immidiately disply the proper icon, a
few apps will ask for your authorization before you can launch them,
etc... really no big deal,

Corentin
Click to expand...

Actually there are two method to use depending upon which version of OSX
your using.

On OSX.3.9 and lower:

Highlight a group of Word documents. If you have some that have
different icon or none make sure some of those are in the group.

Do getinfo. Follow directions as in previous answers. and click on
button to choose Change All.

IN OX.4 and above Apple threw a monkey wrench in matters thinking it
would be more logical.

Highlight documents as before.

either right click (two button mouse) or control click and wait for a
pop up menu. Choose the choice that mention Group getinfo.

Now repeat the rest of the process.

Whether X.3.9 or X.4.x you must use a minimum group of 3-4 files. and
works better if you select at least 5-10.

--
------------------------------------------------------------------------
Phillip M. Jones, CET |LIFE MEMBER: VPEA ETA-I, NESDA, ISCET, Sterling
616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868
Martinsville Va 24112 |[email protected], ICQ11269732, AIM pjonescet
------------------------------------------------------------------------

If it's "fixed", don't "break it"!

mailto:p[email protected]

<http://www.kimbanet.com/~pjones/default.htm>
<http://www.kimbanet.com/~pjones/90th_Birthday/index.htm>
<http://www.kimbanet.com/~pjones/Fulcher/default.html>
<http://www.kimbanet.com/~pjones/Harris/default.htm>
<http://www.kimbanet.com/~pjones/Jones/default.htm>

<http://www.vpea.org>
 
C

CyberTaz

It's really no big deal and won't impair the way you use your Mac
after reboot. A few files will not immidiately disply the proper icon, a
few apps will ask for your authorization before you can launch them,
etc... really no big deal,
Click to expand...

....But with all due respect it may be totally unnecessary - the phrase that
caught my eye in the original post as well as a later one was:


If by "migrated" you mean *copied* from another system or disk, Office is
not actually being installed, which would acount for the problem as well a
number of potential others to come.

Are you actually _installing_ Office X from source disks or just copying
files?
 
C

Corentin Cras-Méneur

Phillip M. Jones said:
Actually there are two method to use depending upon which version of OSX
your using.
Click to expand...


The methods you are mentioning won't do much good in a corrupted Launch
Service Database unfortunately :-\


Corentin
 
C

Corentin Cras-Méneur

CyberTaz said:
...But with all due respect
Click to expand...


I like the way you're phrasing your reply :-D
Then if you'd allow me to argue this a little further... ;-)
it may be totally unnecessary - the phrase that
caught my eye in the original post as well as a later one was:



If by "migrated" you mean *copied* from another system or disk, Office is
not actually being installed, which would acount for the problem as well a
number of potential others to come.
Click to expand...


As far as the system is concerned, Office X is still registered on the
Mac as soon as any application from Office X is launched. It's not much
different from a drag and drop install from the CD.(except that you have
no waranty that the apps are not corrupted and the Permissions aer OK,
but still - the LaunchService database has very little to be concerned
about there)
I'm not sure it would explain the problems observed here.


Corentin
 
D

Dodge

Corentin - you got right to the core issue - your desciption and repair
suggestions were flawless-- it is like magic to rid this iMac of the
references to the Test Drive version. What a PITA to remove/fix! You are a
Saint, a hero, a master... and your help is very much appreciated. Thank you
very much - Dodge
 
C

CyberTaz

....And please know that the phrasing was sincerely considered & intentional
:)

My only point was - having undergone the agonizng aftereffects of renoving
LaunchServices - was that it is not something I would want to do again
unless it really was necessary. Although not stated I was taking into
consideration the "except"(ions) you mentioned, as I have seen a number of
cases where drag "n" drop installation failed. A standard install was
offered simply as a possible resolution before taking the more radical
route. No doubt about the accuracy of the advice, as confirmed in the OP's
most recent reply - don't let it go to your head, we'd truly miss you if you
took off for Mt. Olympus :>)
 
P

Phillip M. Jones, CE.T.

Corentin said:
The methods you are mentioning won't do much good in a corrupted Launch
Service Database unfortunately :-\


Corentin
Click to expand...
True but if you have old documents saved by previous version (assuming
good documents) and you have completely removed old and installed, new.

Then methods suggested might help. Seems there were two or three sets of
instructions, under the same thread. And I was just exponding (how you
like that $50 word) on one of the methods. ;-)
--
------------------------------------------------------------------------
Phillip M. Jones, CET |LIFE MEMBER: VPEA ETA-I, NESDA, ISCET, Sterling
616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868
Martinsville Va 24112 |[email protected], ICQ11269732, AIM pjonescet
------------------------------------------------------------------------

If it's "fixed", don't "break it"!

mailto:p[email protected]

<http://www.kimbanet.com/~pjones/default.htm>
<http://www.kimbanet.com/~pjones/90th_Birthday/index.htm>
<http://www.kimbanet.com/~pjones/Fulcher/default.html>
<http://www.kimbanet.com/~pjones/Harris/default.htm>
<http://www.kimbanet.com/~pjones/Jones/default.htm>

<http://www.vpea.org>
 
C

Corentin Cras-Méneur

Dodge said:
Corentin - you got right to the core issue - your desciption and repair
suggestions were flawless-- it is like magic to rid this iMac of the
references to the Test Drive version. What a PITA to remove/fix! You are a
Saint, a hero, a master... and your help is very much appreciated. Thank you
very much - Dodge
Click to expand...


:-D LOL!!!
I believe it's the first time ever that the word Saint has been
associated with my name!!!
I'm really glad it solved your problem,


Corentin
 
C

Corentin Cras-Méneur

CyberTaz said:
...And please know that the phrasing was sincerely considered & intentional
:)

:-D

My only point was - having undergone the agonizng aftereffects of renoving
LaunchServices - was that it is not something I would want to do again
unless it really was necessary.
Click to expand...

You had troubles after trashing the LS database?? (I just saw that the
acronym was LSD :-D ). It should not be much different from getting a
new Mac, installing all your apps without having launched them all at
least once.

Although not stated I was taking into
consideration the "except"(ions) you mentioned, as I have seen a number of
cases where drag "n" drop installation failed. A standard install was
offered simply as a possible resolution before taking the more radical
route.
Click to expand...

Yeah, I'm not a huge fan of drag and drop install for the mess it
potentially generates with Permissions (though after all, that's what we
all do with the zillion of apps out there that come on a DMG and simply
as you to drag them to the /Applciations folder).
No doubt about the accuracy of the advice, as confirmed in the OP's
most recent reply - don't let it go to your head, we'd truly miss you if you
took off for Mt. Olympus :>)
Click to expand...

Don't worry, I just looked at the prices for the plane tickets and they
were far too expensive ;-)) (and in any case, they have Internet access
in Greece you know ;-))) ),

Corentin
 
C

CyberTaz

Hello ?-

If you choose Labels as your main doc type rather than Form Letters you can
print to plain paper as though you were actually printing on label sheets,
but that still may be somewhat confining & inefficient.

Instead you can set things up the way you prefer to have it laid out much
more effectively if you choose Catalog as the type of Main Doc. In the Data
Merge Manager, under Main Document, click Create, and then and click Catalog
on the pop-up menu.

More detail available in Word Help & post back if you have any specific
questions.
 
P

Phillip M. Jones, CE.T.

Beth said:
I'd like it fine, Phillip, if you'd just spelled it right :). It's
"expounding". Really! Doesn't your spellchecker work??
Click to expand...
Well it does and I actually used it . ;-)

--
------------------------------------------------------------------------
Phillip M. Jones, CET |LIFE MEMBER: VPEA ETA-I, NESDA, ISCET, Sterling
616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868
Martinsville Va 24112 |[email protected], ICQ11269732, AIM pjonescet
------------------------------------------------------------------------

If it's "fixed", don't "break it"!

mailto:p[email protected]

<http://www.kimbanet.com/~pjones/default.htm>
<http://www.kimbanet.com/~pjones/90th_Birthday/index.htm>
<http://www.kimbanet.com/~pjones/Fulcher/default.html>
<http://www.kimbanet.com/~pjones/Harris/default.htm>
<http://www.kimbanet.com/~pjones/Jones/default.htm>

<http://www.vpea.org>
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Word docs emailed to me are opening blank (greyed screen) in Print Mode 0
Name of file opened, being viewed 2
Use of Duplex Function on Brother Printer 2
Save as word to xml is splitting place holders ex: $abc.xyz$ 0
Printing from Word v.X 3
apostrophe key produces "division sign" in Word 2008 for Mac 0
Can't save my Office documents (after computer rebuild and reauthorization) 0
Mail Merge to Labels 5

Top