Word docs won't open

[Kazier]

If I receive a word doc in an email attachment I am unable to open it. A
blank page is displayed. I can save the doc...or attempt to open any other
already saved Word
doc and it opens blank as well. The ONLY way I can view the word docs
now is to open the word application first...then use the menu option
to open and browse to a doc that has been saved.

I've re-installed the office suite and the problem
continues. The Properties are set correctly...and when I do attempt
to open the word attachment from email word opens however the
document is never displayed as I said it's a blank page...so I know that the
correct application is associated to open the documents.

 

[Graham Mayor]

See How to re-register Word when problems crop up opening files
http://word.mvps.org/FAQs/AppErrors/ReRegisterWord.htm

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Graham Mayor - Word MVP


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[Kazier]

thank you...the command ran successfully however it did not correct the
problem. Any other suggestions?

 

[Graham Mayor]

Select a document in Windows Explorer, right click and choose Open
with... from the ensuing dialog select Word (winword.exe) and check the box
to always open with this application

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Graham Mayor - Word MVP


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[Kazier]

I'm still searching for a solution...
I've recently tried removing the normal.dotm file which also had no effect
on the status....any other suggestions out there????

Kaz