Word documents from Office 2000 unreadable in Windows 7

[Pinotage]

After installing Windows 7 and thereafter Office 2007, most word documents
created with Office 2000 and imported from an external backup hard drive will
open but are unreadable. All options to 'select the encoding option to make
the document readable' do not work!

 

[Doug Robbins - Word MVP]

If the documents were written to the hard drive by a backup utility, it is
almost certainly necessary to use that same utility to restore the documents
so that they can be used.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com

 

[Pinotage]

Thanks for your help.
I'm not sure what you mean by 'backup utility' - as I recall I simply
transferred the Word files to the external drive using Nero, prior to
reinstalling Windows XP which I have in turn now upgraded to Windows 7 as
indicated?

 

[Doug Robbins - Word MVP]

See the Restore topic at
http://ftp6.nero.com/user_guides/nero6/backitup/NeroBackItUp_Enu.pdf

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com