M
m.mills
Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel A user I support has an interesting Word problem.
As an example, lets say that she has six word documents open. The document on top is then minimized. Instead of going to the next document down, it goes all the way back to the very first document opened.
At this point, I'd like to note that the Mac I use does not have this problem. Both Macs run Leopard, and both have Office 2008 fully up to date.
Here is what I have tried to fix the problem:
Rebuild database - no effect
Reinstalling Word by itself - this was a bad idea
Deleting every trace of Office and reinstalling - Fixed problem, but I had to update Office in order for the database containing her email to open. Once I updated I ended up back at square one.
Any suggestions on how to fix this problem would be appreciated.
As an example, lets say that she has six word documents open. The document on top is then minimized. Instead of going to the next document down, it goes all the way back to the very first document opened.
At this point, I'd like to note that the Mac I use does not have this problem. Both Macs run Leopard, and both have Office 2008 fully up to date.
Here is what I have tried to fix the problem:
Rebuild database - no effect
Reinstalling Word by itself - this was a bad idea
Deleting every trace of Office and reinstalling - Fixed problem, but I had to update Office in order for the database containing her email to open. Once I updated I ended up back at square one.
Any suggestions on how to fix this problem would be appreciated.