Word documents only open as half pages

[SusanY]

I have a students whose Word documents only open as half pages instead of
full pages. This is not a magnification issue, but rather only the top half
of the screen appears. Any suggestions?

 

[Herb Tyson [MVP]]

Document windows are resizeable. Drag to show the rest of the document
window. Word should remember the window size and position (stored in the
registry) the next time it's opened. If it reverts to the half window, then
there's probably a corrupted Word Data registry entry. Because you didn't
specify the version of Word, I can't tell you where it is in the registry.
If this is Word 2007, look here:

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data

Try renaming or deleting this key (Word will automatically create a new one)
and see if the problem is resolved.