Word Documents Will Not Open

[Kelly]

I have new Dell PC running XP Professional that I have installed Office 2003
on and all the updates. I can open Word, but the document area is grayed
out. If I click on an existing Word document it does not open, it does
nothing, not even an error. This also happens when trying to open a Word
document attached to an Outlook email. I have done the Detect and Repair and
also have deleted the normal.dot file and restarted. Still Word documents
will not open. Excel, PowerPoint documents open correctly. Any ideas?

 

[Graham Mayor]

Checkout the full range of trouble shooting tips at
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm.

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Graham Mayor - Word MVP


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