Word encountered a prob & needs to close

T

Tricia T.

I have been unable to locate a cause and/or solution to
this and hope someone out there can help?

We are running Windows XP and Word 2000 (Office 2000).
Several of us are encountering the "Microsoft Word has
Encountered a problem and needs to close..." to which you
lose any unsaved data. I have started the habit of
frequent saving, but the distraction of having it close
and then having to go back in and all is very irritating.
Knowledge Base has nothing posted for this error yet. Was
told that it was related to Outlook and screensavers, but
the fixs they gave didn't solve the problem. Must be
deeper than that.

Any ideas?
 

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