N
Nicki Brown
This is for a W2K operating system running Office XP with
SP2.
The problem occurs when the user has a document open from
her network drive and then uses another application which
contacts the network such as email or mainframe and then
goes back to her document it experiences about a 30-45
second lag before the cursor appears to edit the document.
If she has the document on her local drive it does not
occur. I have checked her network settings and all is
fine. I also confirmed with the Network operations to
ensure there were no errors etc. She only experiences this
lag time when opening a word document from the netwok,
everything else is fine.
SP2.
The problem occurs when the user has a document open from
her network drive and then uses another application which
contacts the network such as email or mainframe and then
goes back to her document it experiences about a 30-45
second lag before the cursor appears to edit the document.
If she has the document on her local drive it does not
occur. I have checked her network settings and all is
fine. I also confirmed with the Network operations to
ensure there were no errors etc. She only experiences this
lag time when opening a word document from the netwok,
everything else is fine.