Word Error message help!!

[Casey]

Can someone PLEASE help me! Whenever I go on Word 2000 it
says, This Program performed an illegal operation and will
be shutdown. When I click on details it says: WINWORD
caused an invalid page fault in
module WINWORD.EXE at 0197:303e4fbd.
Registers:
EAX=00000034 CS=0197 EIP=303e4fbd EFLGS=00010206
EBX=038537c0 SS=019f ESP=0062e4ac EBP=0062e4cc
ECX=00ac3e90 DS=019f ESI=0062e4e8 FS=aea7
EDX=00000003 ES=019f EDI=0062e504 GS=0000
Bytes at CS:EIP:
8b 08 83 79 14 00 0f 85 f2 ae e4 ff 6a 00 50 e8
Stack dump:
00ab02e0 0062e4e8 00000002 0062e520 00000000 0062e540
303192ad 0062e4e8 0062e540 303192ee 0062e504 038537c0
00000000 00b13ad8 00b13a50 30267290

I don't knwo what to do. I am a college student and need
Word to work. Soemone gave me a shortcut when I click on
run I type something in like winword.exe but said it was
only a temporary fix and it worked for a while and now
when I click on run it is no longer there and I dont
remember what I type in anymore. Please e-mail me back I
will be VERY grateful1 THANK YOU!

 

[Jay Freedman]

Hi, Casey,

See http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm. It
includes both the command

winword.exe /a

that may get you started, and steps to find out what's wrong. You were told
correctly that the command is only temporary -- in fact, it isn't a fix but
only a troubleshooting tool. Use the whole procedure to find the real cause
and fix it.