Word Error signature upon document opening

[kangarilla]

When i try to save a file or open a file in Word or outlook i recive the
following error signature, hope this means something to somebody, it's
getting up my nose !!
szAppName: WINWORD.EXE szAppVer: 10.0.6775.0 szModName: hungapp
szModVer:0.0.0.0 offset: 00000000

i cannot save attachments in oulook eithe,

Any suggestions please ...Help

Yours hopefully

Chris

 

[Charles Kenyon]

"Problems in Windows Explorer or the Windows shell after you install
security update MS06-015"
http://support.microsoft.com/?kbid=918165

--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

 

[kangarilla]

Thanks Charles,
I have downloaded the updates from
http://support.microsoft.com/?kbid=918165. Unfortunately, it hasn't resolved
the issue.

Any other suggestions?

Thanks

Chris

 

[Suzanne S. Barnhill]

It is the updates that are *causing* the problem. The Registry edit is
required to solve it. And if that doesn't work, you'll have to uninstall the
908531 update.

 

[Charles Kenyon]

That article doesn't give you updates, it tells you how to get around the
problems caused by an interaction of the updates and third-party software.
You have to fix the registry or, if that doesn't work for you, unistall the
update.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

 

[kangarilla]

Thanks Charles and Suzanne, the removal of the update works great !!!

Is it rather technical to fix the registry, as i would rather get it sorted
properly.
My knowledge is rather limited i must admit, but thankyou for taking the
time to reply.

Chris

 

[Charles Kenyon]

There is now an revised update available. You should get it and see if it
will help. Otherwise, the registry fix using the script is quite simple.

If you aren't comfortable with editing the Windows registry yourself, then
go to http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to Item
No. 383 "Hewlett-Packard's Share-to-Web software - Fix". Download and run
the script to automatically modify your registry as described in KB918165.
You may need to temporarily disable your antivirus program in order to run
the script.

A revised version of the MS06-015 update was released last Tuesday that
supposedly interacts better with the older HP and nVidia software. You can
download the revised update from
http://www.microsoft.com/technet/security/bulletin/ms06-015.mspx.

Some people may suggest that you uninstall the MS06-015 update, or rename
the c:\windows\system32\verclsid.exe file. Doing either of these things
will leave your computer vulnerable to the security issue described at
http://www.microsoft.com/technet/security/bulletin/ms06-015.mspx. You should
only uninstall these if the revised patch causes the same problems and the
registry edit doesn't help.

For the latest info, see http://blogs.technet.com/msrc/default.aspx.

The text of this message was lifted verbatim from other posts, primarily
those of garfield-n-odie.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

 

[Suzanne S. Barnhill]

But if the Registry fix didn't help, then the revised update may not either,
as I can attest, unfortunately.