word error

H

hcsilvert

when i first open word i get an error message that says
The Address Fixer DLL (ADDRFX32.DLL) could not be found.

what do i do about this error. I have done a search on my
hard drive for this file and could not find it. is there a
download for this.
 
S

Suzanne S. Barnhill

It sounds as if an add-in in Word's Startup folder is looking for its
library. Look at Tools | Templates and Add-ins to see what add-ins are
loading. Whichever one is related to Address Fixer is clearly useless at
this point and can be moved out of the Startup folder.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
P

Phil Melek[MSFT]

Very odd. I couldn't find any reference to ADDRFX32.DLL in the Knowledge Base. You can also check for any interference
form a 3rd party app by testing to see if the problem happens in Windows Safe mode.
 

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