Word & Excel taking 10 minutes to launch

[Ed O'Brien]

Office Small Business 2003 - Windows XP Home

My daughter has asked be to help with her Dell Inspiron laptop, which has
become incredibly slow.

The worst offfender - having cured some of the issues - is MS Word and
Excel. After double clicking a document it takes 9 minutes for Word to come
up and then a further minute for the document to appear. A notice also
shows across the document saying something like 'unable to register and
links from other documents to this document will not work.'

If I launch Word or Excel and open the file from there, all seems okay.

All other applications work fine.

I am at a loss now.

Can anyone help.

(I am also posting this message on the Windows XP newsgroup in case it is an
XP issue)

 

[db]

you can test the performance
of word and excel in safe mode.

if they perform better in safe
mode,

then perhaps you will need to
initiate a clean boot for normal
mode.


--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
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- @Hotmail.com
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~ "share the nirvana" - dbZen

~~~~~~~~~~~~~~~

 

[Ed O'Brien]

I don't know why I didn't think of it earlier. I loaded RegMechanic (I have
a multi-licence) and sorted it.

Thanks for the input.

Ed