Word fault at address 0x004f4d9a trying to print envelopes

E

EdCSF

When using office pro 10/Word, and selecting tools/letters and
mailings/evvelopes and labels word creates event id 1000 with:
Faulting application winword.exe, version 10.0.6612.0, faulting module
winword.exe, version 10.0.6612.0, fault address 0x004f4d9a.
and event ID 1001 with:
Fault bucket 91078355

It is not consistent, but is causing several users severe problems.
 

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