Word features seem to be locked

[Chris]

I have Office Professional Plus installed on my laptop and on my desktop. On
my laptop I can not use the right mouse button to bring up the menu. (No, it
is not a mouse issue all other applications work fine even word on my
desktop). I can not highlight any text. I also can not access the tools (word
option) from the office button. It comes up but I can not access other tabs,
Display, Proofing, save ect..
I have uninstalled and reinstalled, used the repair, even used a different
version (Student) nothing seems to correct it.

 

[Herb Tyson [MVP]]

Is this only in Word, or in all of Office?

If only in Word, some with this issue have found relief by deleting the Data
key in the registry (Word will automatically create a new Data key the next
time Word is started). Assuming you're using Word 2007, the data key is
found here in the registry:

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word

Note that reinstalling does not fix the issue because the setup routine
likes to preserve existing settings. (Some of us are lobbying for a Word
startup switch that would clean out corrupted registry entries, rather than
requiring manual editing of the registry.)

 

[Chris]

You two are a life saver. All my class work was on here and it has been a
pain transfering everything to my desktop.

Thanks

 

[Chris]

I want to thank the two of you. I can now continue with my work.

 

[Chris]

Thanks that worked.