Word file sorting problem

[Robert Wagner]

We have a problem where the files in a particular directory are all muddled
up in the file open dialog of Word 2000sp3 (on Windows XPsp1). It only
happens for filenames where the first few letters are the same. For example
the listing looks like

SomeA
SomeB.doc
SomeFileAAA.doc
SomeFileAAC.doc
SomeFileAAB.doc
SomeFileAAD.doc
SomeFileAAF.doc
SomeFileAAE.doc
SomeX.doc
SomeY.doc

Instead of

SomeA
SomeB.doc
SomeFileAAA.doc
SomeFileAAB.doc
SomeFileAAC.doc
SomeFileAAD.doc
SomeFileAAE.doc
SomeFileAAF.doc
SomeX.doc
SomeY.doc

It sort of looks as if it is doing alpha sort up to a point and then just
doing it as they come. The sort order in Office XP and Windows XP Explorer
are the way one would expect.

 

[Robert Wagner]

Still havn't found a solution or description of the problem. I should just
note that the files are initially sorted correctly (by name), and this only
occurs when the sort order is reversed (Z-A). If it is reversed a second
time (ie back to A-Z) the problem still persists. It seems as if it reads it
right the first time, but not after that.