Word for x update 10.1.2

D

davidmarshland

can anyone give me a clue as to what to do next?

2nd Feb Word suddenly refused to open and kept quitting.
Since then I have
reinstalled os x 10.3.2 because disk repair had gone awol,
run the latest system updates up to 26th January
reloaded office x and rerun disk repair
downloaded updates 10.1.2 , .4 and .5 and rerun disk utility
tried installing 10.1.2 using a fresh installation of stuffit 8.2
and after getting into the vise installation screen
it stops and comes up with

error 1002:-15

Also in the course of this my office ID number has changed several
times and lst time I tried to register it on the basis the incorrect
id might cause a problem, it would not accept any of them. The
office is Spanish spec but I downloaded the updates in English in the
hope I might have less need for a bi-lingual dictionary when using
the product. The mac's own systems talk English most of the time.
 
D

Dayo Mitchell

Do you have a specific reason for thinking installing English updates on a
Spanish version will work, or are you just hoping?

Dayo
 
D

davidmarshland

I didn't think that I would change everything to English. I just
hoped that it would either leave everything as it was or odd things
might appear in english. The theory appears to have worked on other
programs to some extent, and certainly i have not noticed a problem
in ticking english. I don't think my attempts at bi-lingualism are
the problem here, or otherwise the first attempts at upgrading
through 10.1.2 to .4. to .5 would not have worked. If i could have
found some guidance on the msn help sites, I would have followed it.

One of the problems I encountered in working in pc-based windows was
that if you got a corrupt file it was very dificult to get the pc
based systems to overwrite that with an uncorrupted file.

This feels very similar, as if I had a bad file and despite my
attempts to trash it and write a clean copy over it, the system is
saying"we have the correct file name, don't bother re-writing". i am
not saying this is what is happening. I am not a programming buff and
I have no interest in understanding how the system works if it is
working. i agree with the person who suggested one of the proofs
that mac programming was inherently better than windows was that the
mac people didn't know how the system worked and this was because they
did not need to. All I ever got to know about Windows was the result
of making my own "work rounds". I had no interest in acquiring
similar mac skills, but I am rapidly learning the importance of "disk
utility___repair".
 
D

Dayo Mitchell

Yeah, I realized afterward I had seen your posts on the macword group, where
you clearly say this did work for a while. I'm not good with X, but
attempts to help are continuing in the macword NG where you originally
posted.

DM
 
C

Corentin Cras-Méneur [MVP]

davidmarshland said:
I didn't think that I would change everything to English. I just
hoped that it would either leave everything as it was or odd things
might appear in english. The theory appears to have worked on other
programs to some extent, and certainly i have not noticed a problem
in ticking english. I don't think my attempts at bi-lingualism are
the problem here, or otherwise the first attempts at upgrading
through 10.1.2 to .4. to .5 would not have worked. If i could have
found some guidance on the msn help sites, I would have followed it.


It doesn't work like that here. Office is not a packaged application
with localizations in the .lproj. THe updaters are really specific to
the localized version they correspond to. You can only update the
Spanish version with the Spanish updater.
Now, as far as the localized proofing tools go, all versions are
available on the Value Pack fodler of the Office CD. I would though
strongly suggest that you ninstall the application, install it over with
the desired proofing tools and update it all the way to 10.1.5 with the
proper updaters.
The proofing tools have been really buggy in the early versions, that
would be the only way to go.
The frist updates shoudl NOT have worked. As far as I am concerned, it's
a nasty bug in the updater that take the risk of completely hosing your
Office install. I suspect manny of these updates simply updated some of
the files that don;t require localization, like shared libraries and so
forth. That may the the reason the installer proceeded.


Corentin
 
D

davidmarshland

Corentin,

Thanks for the tip. i tried trashing just the updaters as I had not
managed to get them to work at all, and installed the spanish
language versions and all went smoothly. however they occupy more
memory than the the English Language version, e.g English language
14+ mbs, Spanish 16+ mbs. in my defence I would say that following
one of the links for downloading took me straight into an english
language download without being given the option of choosing a
language. i do find it a bit confusing that after downloading 10.1.5
some of the programs still read 10.1.4.

thanks again to you and to beth for the input on the other board.
 
C

Corentin Cras-Méneur [MVP]

davidmarshland said:
Corentin,

Thanks for the tip. i tried trashing just the updaters as I had not
managed to get them to work at all, and installed the spanish
language versions and all went smoothly. however they occupy more
memory than the the English Language version, e.g English language
14+ mbs, Spanish 16+ mbs. in my defence I would say that following
one of the links for downloading took me straight into an english
language download without being given the option of choosing a
language. i do find it a bit confusing that after downloading 10.1.5
some of the programs still read 10.1.4.

thanks again to you and to beth for the input on the other board.


Great David. I'm glad you finally managed to install the updates :)))


Corentin
 

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