word freeze when I use page setup

[eb]

Whenever I go to print, I click on page setup. Word freeze then crashes. I
tried everything. Wipe computer clean, re-installed nothing seems to work.
When I wiped my computer clean, it did work for awhile, but days later the
problem re-occurs.
I don't have this issue on my laptop or my other computer, just the one.
OS: Win XP
Pentium 4, 2.26 Mz
Plenty of hard drive space: 80 gb drive, partioned to 25gb on C drive
This is a problem with Office 2000 and Office XP

 

[Suzanne S. Barnhill]

This type of issue usually suggests a problem with the printer driver. Word
needs to see a printer driver, installed locally, selected as the default.
Even if you are printing to a network printer, the driver must be installed
locally. You need not have any printer physically connected to the computer,
but you have to have a driver installed.

 

[eb]

Thanks, That seems to have worked.

EB

This type of issue usually suggests a problem with the printer driver.
Word
needs to see a printer driver, installed locally, selected as the default.
Even if you are printing to a network printer, the driver must be
installed
locally. You need not have any printer physically connected to the
computer,
but you have to have a driver installed.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

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