D
Dozie
My operating system is Windows 2000.
I had Office 2000. Then suddenly, Word would freeze while "running virus
scan..." I disabled the Office plug-in from Norton AntiVirus. Then it would
freeze after displaying the title bar. No menu, no workspace. Just title bar
saying "Document 1 - Microsoft Word". I deleted Normal.dot. No improvement. I
uninstalled Bullfighter and Endnote. I removed the pdf995 plug-in files from
the word startup folder. Same problem. I uninstalled, re-started and
re-installed office 2000. Same problem. I uninstalled Office 2000 and
installed Office 2003. Same problem. Other Office applications work, only
Word. I read this user group and de-registered officeav.dll. Same problem.
When I double-click a word document, after a long time, it comes back with a
message that the file or some of its components cannot be found.
What else can I try?
- Dozie
I had Office 2000. Then suddenly, Word would freeze while "running virus
scan..." I disabled the Office plug-in from Norton AntiVirus. Then it would
freeze after displaying the title bar. No menu, no workspace. Just title bar
saying "Document 1 - Microsoft Word". I deleted Normal.dot. No improvement. I
uninstalled Bullfighter and Endnote. I removed the pdf995 plug-in files from
the word startup folder. Same problem. I uninstalled, re-started and
re-installed office 2000. Same problem. I uninstalled Office 2000 and
installed Office 2003. Same problem. Other Office applications work, only
Word. I read this user group and de-registered officeav.dll. Same problem.
When I double-click a word document, after a long time, it comes back with a
message that the file or some of its components cannot be found.
What else can I try?
- Dozie