Word freezes

[Benz]

I have been using 2004 for a while now and all of a sudden when working
on a Word document it starts to freeze whenIpull the page button down
as well as doing other operations. What can I do? Thanks Benz

 

[little_creature]

Do you have latest Word updates installed? Have you recently installed
anything?

 

[Benz]

I installed Office:mac 2004 about 2 weeks ago and have not had any
trouble until an hour ago.

 

[little_creature]

Is it document specific or does it happens oall the time regardless which
document you open? If happens on any document try the two followngs:

Try to run repair disk permition from disk utility.

Do you have Mac 11.3.2 update? Download here:
http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/downl
oad/Office2004/Office2004_1132.xml

If it's just document specific, then the trouble will be in the documment
which will be corrumpted.

 

[Benz]

It appears to be document specific. I am not sure whether I have the
update, how do I find out?

 

[CyberTaz]

Hello Benz -

I am not sure whether I have the
update, how do I find out?

If you just installed it the odds are that you *don't* have the update... I
doubt that there are any retail packges shipping thte 11.3 build, and if
your package is older than that you definitely don't have the update. If
curious open the Word Menu in Word, Select 'About Word' & your version will
be staring you straight in the eye

Then go to:

Microsoft Office 2004 for Mac 11.3.0 Update

and follow the instructions there.

You might also want to investigate the AutoUpdate feature (Help Menu) & set
it so it will keep you alerted to any future Office Updates as long as you
have an active internet connection.

 

[PhilD]

It appears to be document specific. I am not sure whether I have the
update, how do I find out?

Have you been using graphics, tables or any other "funny" stuff?

PhilD

 

[little_creature]

Have you been using graphics, tables or any other "funny" stuff?

PhilD

Like Track Chnages, footer-header or other fields?

Here are two very good resources which explains you more about document
corruptions (first is more relevant):

http://word.mvps.org/Mac/DocumentCorruption.html
http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm

 

[John McGhie [MVP - Word and Word Macintosh]]

Hi Little_Creature:

Please would you send me an email. I need to ask you something off-list

Cheers

--

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[little_creature]

Hi John,
I send you email last week but nothing has came back. Just in case it's
still actual my address is litttle.creature.incATgmail.com (3 x t in
litttle).