Word+GroupWise Problem

[pilotflyby]

GroupWise V6.5
Word 2003 SP1

Aside- "where can you search topics on this board?" I will be suprise
if this has not been asked before.

Problem:Need to preform merge with MS Word by pulling from Exce
database for email addresses and other customer information and sendin
out as email using GroupWise.

Testing failure: Test document created and populated as required. Whe
the "Merge to E-mail" pop up box fields "Message Options" and "Sen
Records" information is entered and the and "OK button" is clicked i
appears that something is happening but I receive no email to my tes
account or any error message that the function did not work correctly


We use GroupWise at work as the mainstay email system. I also hav
Outlook 03 installed and configured. I also could not get a "merge t
email" to work with Outlook.

Thanks in advance for any suggestions

 

[Doug Robbins]

Can't help with the Group Wise part, but as you are using both Word 2003 and
Outlook 2003, it should work. However, you would normally receive the
message about another program attempting to send mail which can be overcome
by installing the Express Click Yes utility that is available from

http://www.contextmagic.com/express-clickyes/


--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

 

[pilotflyby]

I cannot get the merge to work in Outlook or GroupWise. The lin
http://www.smith.edu/its/tara/ms_word/mailmerge.html shows the proces
that I am following.

I just tried using MS Access as a data source for First_Name
Last_Name, Email_Add and continue to have same results with Outlook/GW


I checked with our NetAdmin and verified Groupwise is MAPI compatible
(This is something I already knew) I can normally figure these problem
out. Funny how the "simple" ones turn into the biggest pain-in-the-butt
time wasting problems :-/

What does work: If I merge and send to any network printer.

It looks like the "merge to email" function of Word is not making th
correct call to invoke "any" email application???

Any suggestions are appreciated