Word hanging when attempting to open file

W

wryta

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

I see I'm not the first to ask this question, but a solution doesn't seem to be forthcoming...
Word won't open a file (from either menu or icon), and hangs instead. I've downloaded the latest combo patch, repaired permissions, reloaded, restarted, repeated all of above. Word 08 won't open a file, and neither will Word 04. I'm having to open everything via Finder, which is annoying. No such trouble with PowerPoint or Excel.
 
S

Sillvyr

I see I'm not the first to ask this question, but a solution doesn't seem
to be forthcoming... Word won't open a file (from either menu or icon),
and hangs instead. I've downloaded the latest combo patch, repaired permissions,
reloaded, restarted, repeated all of above. Word 08 won't open a file,
and neither will Word 04. I'm having to open everything via Finder, which
is annoying. No such trouble with PowerPoint or Excel.




Thanks for asking this-- same thing has been happening to me, too. Any ideas about what this might be caused by? I hoped in vain that a fresh installation of Office 2008 would fix this problem I'd been having with 2004... no such luck! This was after Word was doing all sorts of terrible stuff to my documents. As a grad student, losing work due to such a problem is unacceptable! I am at my wits' end!
 
J

John McGhie

I think both of you are off to the Apple Shop to get the nice person behind
the counter to rebuild your Launch Services Database.

Don't let them do anything else -- just rebuild the Launch Services
Database.

This is easy enough to do if you have high computer skills -- the procedure
is here: http://www.macosxhints.com/article.php?story=20031215144430486

If you do not have high computer skills, don't try it. If you get it wrong,
nothing will work and you will have to rebuild the entire machine :)

Cheers


I see I'm not the first to ask this question, but a solution doesn't
seem
to be forthcoming... Word won't open a file (from either menu or icon),
and hangs instead. I've downloaded the latest combo patch, repaired
permissions,
reloaded, restarted, repeated all of above. Word 08 won't open a file,
and neither will Word 04. I'm having to open everything via Finder,
which
is annoying. No such trouble with PowerPoint or Excel.




Thanks for asking this-- same thing has been happening to me, too. Any ideas
about what this might be caused by? I hoped in vain that a fresh installation
of Office 2008 would fix this problem I'd been having with 2004... no such
luck! This was after Word was doing all sorts of terrible stuff to my
documents. As a grad student, losing work due to such a problem is
unacceptable! I am at my wits' end!

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
 

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