Word Hangs on Save to Server (not the known issue)

[lucite]

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)

Hi,

I am running into a problem with Word 2004 when saving to a drive on another machine. Note: THIS IS NOT THE SAME PROBLEM WHICH IS WELL DISCUSSED IN THIS FORUM when Word refuses to save the file due to the temp directory and UID issue. In my case:

- Word *hangs* (ceases to respond even though the Force Quit panel does not state "Not Respoding", I have waited long enough to make sure it is hanging)

- This is an *intermittent* problem - it doesn't always happen

- Word hangs intermittently only when I am *navigating* the Save dialog box and I navigate *into* the Network Drive from another spot (e.g. my own User folder). In other words, Word does not hang *during* the save but before.

- This problem does not occur with any other app (I'm not 100% about other Office apps), but it certainly doesn't occur with non-Office apps.

Some background on my setup:

1. I want to grant multiple users access to some files on my computer
2. I don't want to place those directories in my ~/Public
3. BUT I want these various users to have read/write permissions on certain files and only read permission on others

My solution was to do the following:

1. Create a new non-admin user account called Team (I thought it would be more elegant to create 1 account instead of multiple accounts).
2. Create a User Group called TeamGroup to which I added Team and my account. When any of the multiple users connects to my machine, they will do so as the user Team.
3. I then did a chown on my files to belong to group TeamGroup.
4. I then did chmod on my files so as to make certain files read/write for the group, and others read-only for the group

Since then users have run into the problem I have outlined.

Just in case this was a UID issue, I tried to force a unique UID on each user (in the 6000 range), but that didn't seem to help either...

HELP!

 

[T]

Having a similar issue with MAC Word on MAC OS 10.5 with opening files.

Scenario:
Have shared remote drive NFS mounted across many workstations and servers.
Users can open the drive and write to their home directories on the drive.
However, when using Mac Word to open certain directories, it hangs or takes a
minute or two for Word file browser to list the contents of the directory.
And it's only for certain directories.

Possible Problem / Solution:
Not sure if this is the absolute fix or not, but we found that the 'certain'
directories had a few .tmp word files. Once those files were removed, Word
file browser "navigating' had no problem opening the directories. My guess is
that Word is reading through those .tmp and comparing them to other .docx to
see if any files were abruptly closed out before saving. Again, I don't know
if this is the real problem or how to fix it. But try removing .tmp files and
see if it hangs on you. Make sure you don't need those .tmp files before
removing. Maybe you'd want to create a test directory and throw some content
in there. I'm assuming if this is how Word behaves, there may not be a way to
change it, but that could be a wrong assumption.