Word hangs when I try to edit text

[Mikawa]

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel I can open documents, but when I select text to edit, try to add a return or a shift, it hangs. All I can do is force quit. It's really annoying! All the updates are up-to-date, and it worked just fine the other day.

What's going on? And how can I fix it?

Thanks!

 

[John McGhie]

That sounds like a corrupt document.

Try saving it as a web-page, then quit, re-open, and re-save as a Word
document.

If it hangs during the Save As, try a Maggie:

The Maggie:

1. Create a new blank document
2. Carefully select all of the text in the bad document EXCEPT the last
paragraph mark
3. Copy it.
4. Paste in the new document.
5. Save under a new file name and close all, then re-open.

This technique for de-corrupting is known as "Doing a 'Maggie'", after
Margaret Secara from the TECHWR-L mailing list, who first publicised the
technique.

Hope this helps

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel
I can open documents, but when I select text to edit, try to add a return or a
shift, it hangs. All I can do is force quit. It's really annoying! All the
updates are up-to-date, and it worked just fine the other day.

What's going on? And how can I fix it?

Thanks!

--

The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:[email protected]

 

[Mikawa]

Thanks for your reply. I actually tried starting a whole new document, typing random text, and the same thing happened. ie. I tried selecting the text and deleting it, and the circular beach-ball of death appeared yet again. I forced quit, and sent yet another automatically generated message to Apple reporting the problem.

Funny thing is, when I came back to working a few hours later, the problem seemed to have stopped. I do vaguely remember the same thing happening with Excel a few weeks ago.

Just some little glitch I guess. I kind of hope it pops up again so someone out there can work out what it is.

Cheers!

 

[John McGhie]

Random Beachballs can be network instability.

If the network connection to your home drive, your preferences, or your
default printer is interrupted, you will get random beachballs...

Cheers

Thanks for your reply. I actually tried starting a whole new document, typing
random text, and the same thing happened. ie. I tried selecting the text and
deleting it, and the circular beach-ball of death appeared yet again. I forced
quit, and sent yet another automatically generated message to Apple reporting
the problem.

Funny thing is, when I came back to working a few hours later, the problem
seemed to have stopped. I do vaguely remember the same thing happening with
Excel a few weeks ago.

Just some little glitch I guess. I kind of hope it pops up again so someone
out there can work out what it is.

Cheers!

--

The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:[email protected]