Word Hangs when I try to number a list

[vicki]

I am using Word 2002 in Office XP Small Business. Does
anybody know why my program hangs every time I try to use
the Format / Bullets & Numbering tool. I thought I had
got round the problem by copying the format of previously
numbered lists to new sections but when I need to change
the format of the numbering, to re-start the numbering
for example, I'm back to the same problem of the program
hanging.

 

[Kyle Hodgson]

BTW - I also have very odd behaviour using bullets (as
opposed to numbered lists). If I "bold" a bulleted line,
the entire document is "bolded", using undo (CTRL-Z)
unbolds the whole document but leaves my bulleted line
bolded (the original desired behaviour).

Similar problems for "outdent". Let's say I had "one
indent bullet", then under that created another bullet
entry, then tried to indent it again, the entire document
will become bulleted (at one indent, not two). Again,
undo fixes the problem.

As mentioned in a previous post, using numbered lists
simply hangs/crashes Word immediately, which doesn't even
seem to be picked up by Dr. Watson.

 

[Kyle Hodgson]

One more thing- If I type in the information that I'd like
numbered, then select it and click the numbered list
button, all is well.

 

[Suzanne S. Barnhill]

Here's a reply from Office MVP Beth Melton that may solve your problem:

It could be caused by some corruption in the Registry. Exit Word and
in the Registry drill down to:
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Word\List Gallery
Presets

and rename the "List Gallery Presets" key. Word will create a new one
upon starting.

As always, prior to making any changes to the Registry you should
review "Backing up the Registry" and "Restoring the Registry" in the
Registry Help.

In this situation you may want to use the Registry/Export Registry
file command, export your selected branch, and delete the key. That
way if you find the change wasn't necessary or incorrect, you can
merge the deleted branch back to the Registry by double-clicking the
resulting file. Otherwise if you find renaming the key corrected the
problem it can be deleted.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
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