W
Willem
I installed PDF-Converter and after discovering I have the same feature
pre-installed from Adobe, I de-installed PDF-Converter. However, in Word
2007, the ribbon tab kept showing the PDF-Converter-buttons, as well as the
related "ScanSoftPDF.dot" add-ins (both "COM add-in" and "Word add-in").
When I remove these add-ins from the list (> Word options > Add-ins >
Manage:COM add-ins > remove/unload), Word crashes once I quit the
Word-options dialog screen.
Anyhow (even if I do not try to unload or remove), Word hangs each time I
try to exit the program. (And then, as you know, Word gives an error message
and restarts. Truly exiting Word means: cancel restart after the error
message.)
I reinstalled PDF-Converter to remove/unload the same items manually from
within Word first and then to de-install PDF-Converter again, but I never
come this far. I also re-created the (system)folder structure with a fake
ScanSoftPDF.dot, but also this does not work.
Help!!
pre-installed from Adobe, I de-installed PDF-Converter. However, in Word
2007, the ribbon tab kept showing the PDF-Converter-buttons, as well as the
related "ScanSoftPDF.dot" add-ins (both "COM add-in" and "Word add-in").
When I remove these add-ins from the list (> Word options > Add-ins >
Manage:COM add-ins > remove/unload), Word crashes once I quit the
Word-options dialog screen.
Anyhow (even if I do not try to unload or remove), Word hangs each time I
try to exit the program. (And then, as you know, Word gives an error message
and restarts. Truly exiting Word means: cancel restart after the error
message.)
I reinstalled PDF-Converter to remove/unload the same items manually from
within Word first and then to de-install PDF-Converter again, but I never
come this far. I also re-created the (system)folder structure with a fake
ScanSoftPDF.dot, but also this does not work.
Help!!