Word has "stopped working" says the message. How do I restore it?

T

te2411

My MS Office Word does not allow me to do reghular operations any more. E.G.
I can type but not insert letter in the middle of a word, not highlight, not
erase portions of a text. When closing I get the message "MS Office wrod has
stopped working" and after Widows will check for solutions but nothing
happens. I tried restore to a previous version, but cannot get a date before
this happened. Excel and PowerPoint work fine. How do I get Word to its
previous working shape?
 
T

Terry Farrell

It suggests 2 problems but it may have a single solution. Run Regedit and
navigate to the Word DataKey and delete it. Word will automatically create a
new key when it is next started.

Word DataKey

HKEY_CURRENT_USER\Software\Microsoft\Office\version number\Word\Data
 

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