S
sills
Dell did not solve the problem
Microsoft office Program is Microsoft 2007 Home and Student Edition.
Steps to reproduce the problem
Hit START, select Microsoft Office Word 2007. I typed a short sentence and
clicked the save Icon, naming it "word test". Next I closed the Document.
Then I went to documents and opened "word test". I got a light blue screen
without any text. I closed this screen and a white screen appeared with
message "microsoft word has stopped working. Windows is checking for a
solution. This may take a few minutes". Following this the message- "A
problem caused the program to stop working correctly. Windows will close the
program and notify you if a solution is available." I did not receive any
mesages about a solutiion. As I noted before, Dell had no solution and
referred me to Microsoft. I hope this can be resolved.
Microsoft office Program is Microsoft 2007 Home and Student Edition.
Steps to reproduce the problem
Hit START, select Microsoft Office Word 2007. I typed a short sentence and
clicked the save Icon, naming it "word test". Next I closed the Document.
Then I went to documents and opened "word test". I got a light blue screen
without any text. I closed this screen and a white screen appeared with
message "microsoft word has stopped working. Windows is checking for a
solution. This may take a few minutes". Following this the message- "A
problem caused the program to stop working correctly. Windows will close the
program and notify you if a solution is available." I did not receive any
mesages about a solutiion. As I noted before, Dell had no solution and
referred me to Microsoft. I hope this can be resolved.