Word Help Causes HHCTRL 1904

[MikeV06]

As a followup to a previous message.

Open Word 2003 (XP/sp2 with all updates), type horizontal line in the help
textbox at the upper right of the screen and press enter. The online help
opens but it also causes about 100 event 1904 entries in the application
event log -- every time.

I have made the suggested registry changes without success.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\HHRestrictions]
"UrlAllowList"="http://office.microsoft.com"
"EnableFrameNavigationInSafeMode"=dword:00000001

Any other ideas?


Event Type: Information
Event Source: HHCTRL
Event Category: None
Event ID: 1904
Date: 4/20/2008
Time: 10:21:25 AM
User: N/A
Computer: MAINXP
Description:
The description for Event ID ( 1904 ) in Source ( HHCTRL ) cannot be found.
The local computer may not have the necessary registry information or
message DLL files to display messages from a remote computer. You may be
able to use the /AUXSOURCE= flag to retrieve this description; see Help and
Support for details. The following information is part of the event:
http://office.microsoft.com/assista...010227131033&QueryID=pHJDXLdMs0&respos=1&rt=2,
http://go.microsoft.com/fwlink?LinkID=45840.

 

[MikeV06]

As a followup to a previous message.

Open Word 2003 (XP/sp2 with all updates), type horizontal line in the help
textbox at the upper right of the screen and press enter. The online help
opens but it also causes about 100 event 1904 entries in the application
event log -- every time.

I have made the suggested registry changes without success.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\HHRestrictions]
"UrlAllowList"="http://office.microsoft.com"
"EnableFrameNavigationInSafeMode"=dword:00000001

Any other ideas?


Event Type: Information
Event Source: HHCTRL
Event Category: None
Event ID: 1904
Date: 4/20/2008
Time: 10:21:25 AM
User: N/A
Computer: MAINXP
Description:
The description for Event ID ( 1904 ) in Source ( HHCTRL ) cannot be found.
The local computer may not have the necessary registry information or
message DLL files to display messages from a remote computer. You may be
able to use the /AUXSOURCE= flag to retrieve this description; see Help and
Support for details. The following information is part of the event:
http://office.microsoft.com/assista...010227131033&QueryID=pHJDXLdMs0&respos=1&rt=2,
http://go.microsoft.com/fwlink?LinkID=45840.

Oh, I forgot to say, click on the Add a Line link in the search screen.
Always gets me 100 event 1904s.

 

[VorDesigns]

Same problem, still not fix; about a hundred of these per second a user
bothers to try and geting MS Help to work.
====
The description for Event ID ( 1904 ) in Source ( HHCTRL ) cannot be found.
The local computer may not have the necessary registry information or message
DLL files to display messages from a remote computer. You may be able to use
the /AUXSOURCE= flag to retrieve this description; see Help and Support for
details. The following information is part of the event:
http://office.microsoft.com/assista...C010227131033&QueryID=ssdDr6URX&respos=1&rt=2,
http://go.microsoft.com/fwlink?LinkID=45840.