"Word is connecting to printer..." freeze

[Gprime]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel

Whenever I try to save my work in Word I get this message at the bottom and then the loading mouse icon and the application stops responding. I have to force quit the application and then I lose all the work I've been doing.

I don't have a printer installed on this computer. It also only seems to happen when I'm connected to a network.

When I try to open the printer setup utility it also freezes on startup. Any help?

 

[John McGhie]

My first suggestion is "do nothing". Word has not actually "frozen". It is
requesting the printer most recently used for that document from the
network.

It will wait a fairly long time (several minutes) before deciding that it's
not going to get an answer.

It will then reset the document to point to the default printer installed on
the local machine.

If you do not have a default printer on the local machine, create one: that
will solve the problem. You can simply install the driver for any printer
that takes your fancy: for example an Apple Laserwriter. It doesn't need to
be connected, but Word needs the driver to retrieve paper size and image
dimensions for your documents.

Cheers

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel

Whenever I try to save my work in Word I get this message at the bottom and
then the loading mouse icon and the application stops responding. I have to
force quit the application and then I lose all the work I've been doing.

I don't have a printer installed on this computer. It also only seems to
happen when I'm connected to a network.

When I try to open the printer setup utility it also freezes on startup. Any
help?

--
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Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]