Word is looking for a cryptic dot file. What's going on? It no-worky

[Liakamai]

1. I have generated a doc file with an attached dot file.
2. The dot file was put into a share and is attached to the doc file
using the full path.
3. All the code is now in the attached dot file
4. If I open the doc file from my machine, everything works fine.
5. When I opened the same doc file from a different machine and it
gives us the following error.
A run-time error has occurred

Error: Word cannot open this document template. (\\Our_Share\A_Folder
\OurWordTemplates\3C8F28E5.dot)

It seems that Word is looking for the dot file 3C8F28E5.dot that is
being generated on the fly instead of MyCool.dot that reside in the
OurWordTemplates folder.

I'm pulling the last of my hairs out :-(

 

[fumei via OfficeKB.com]

Does that other machine has the same access rights?

 

[Liakamai]

Does that other machine has the same access rights?

Thanks so much for aswering this post.

Yes, the other machine has the same access rights.
I'm now getting another error message only on the machine with Office
2007
"The save failed due to out of memory or disk space. (C:\....
\Content.MSO\E4F2BOD6.doc)