Word isn't letting me type... anything

[laliria]

I've been having this problem for the past few weeks whenever I open
word on my ibook. What happens is that it allows me to open a new
document-- word processing, etc., but once it is open, I try to type
and no characters show up. I discovered this using word processing, but
I tried the other templates like the webpage and there's the same
problem. I then switched to Appleworks to make sure it wasn't a
keyboard problem and it worked fine over there.

I find this really strange, because I can mash the keyboard and nothing
happens on my screen. I have been using Appleworks and TextEdit when I
need to, but Office is really convienient because its what most of my
professors use. Any advice or help would be greatly appreciated!

Just in case: I'm running OS X 10.4.3, and have Office 2004 on here.

Thanks again!

 

[Michel Bintener]

Hi,
could you be more specific when you say that no characters show up? Does the
cursor actually move when you type? If that is the case, it might be that
somebody is playing a prank on you and they have set "white" as the default
font colour. If the cursor actually moves, select the "empty" spaces you've
just created and see if the characters turn visible in this highlighted bit.
To change your default colour back to black, go to Format>Font, select black
from the dropdown list under "Font Color", and when you've done that, click
on "Default" in the lower left corner. See if that helps; if not, post back.

Michel

 

[laliria]

No, no, the cursor doesn't move at all. If the cursor had moved I
wouldn't be as worried. But no, it seems like word doesn't even
recognize the keyboard's existence: there is no action whatsoever when
I type. I hope that helps!

 

[Michel Bintener]

Sorry, I can't really help you on this one. It certainly sounds strange that
you keyboard works just fine in other applications. What about other Office
applications, such as Excel or Entourage? Also, do you have access to an
external keyboard, just for testing purposes?

Maybe someone else can help you out; keep an eye on this newsgroup. If all
else fails, you should try to reinstall Office. Follow the instructions on
this website:

http://word.mvps.org/MacWordNew/RemoveReinstall.htm
(when using Safari, hit "refresh" a number of times; or better yet, use a
different browser to view it)

Just to make sure, you are using a full version of Microsoft Office, not a
Test Drive (Demo) version?

 

[Shawn Larson]

It sounds like document protection is turned on. If you click the Tools
menu, do you see 'Unprotect Document' listed? If you do, click it and that
should allow you to 'use' Mac Word.

Shawn Larson
Mac Word Test
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