Word Locks Up, Can't Re-Boot

V

Victor

After my HP printer died, I bought a Brother HL-5150D. I
never had this problem with the HP, but after the printer
change, sometimes, when I print a Word document, the
printer light will come on showing that it has received
data and then the computer locks up. Frozen, solid;
cursor does not move, and CTRL-ALT-DEL does nothing. I
have to shut off the power and restart. I have contacted
brother, they said to go from a parallel cable to a USB;
I did. I reloaded the driver, and still it happens.

Does anybody have any insight into this phenomenon? Any
help would be greatly appreciated.
 

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