Try the follow test from Office MVP Beth Melton's on that one:
Norton CE does not have the Office Plug-in option however if Norton AV was
installed on the computer and then later Norton CE was installed then the
Office Plug-in DLL could still be registered. I found this to be the case
when an OEM version of Norton was preinstalled.
First search your local drive for: officeav.dll
If you find it then go to Start/Run and run the following command:
regsvr32 /u "<path>\officeav.dll"
Here is a KB article that provides a few additional details. As on the
Symantec site, it does not include information on Norton CE but it will
contain additional details on the unregister command if you need them:
http://support.microsoft.com/?kbid=329820
Also make sure that your temp directory is clean too:
See
http://www.gmayor.com/what_to_do_when_word_crashes.htm
If it is still crashed, are you sure this is a Word problem and not your
computer? Try downloading the free version of SiSoft Sandra from
http://www.download.com/SANDRA-Lite/3000-2086_4-10359889.html?tag=lst-0-1
and let it run the graphics test or some other demanding test on loop to see
if your PC holds up.
Terry
message : Yes, I've uninstalled the Microsoft Works Suite Add-in for Word, but on
the
: Norton Antivirus, here's the deal: I had Norton Internet Security, and had
: all these problems, so,....I bought Panda Platinum Internet Security. I
: uninstalled everything about Norton that I could, and deleted manually
other
: Norton files that I could, (some remain,...but not many) and then
installed
: Panda. Now, I can't get into Norton to see if there is an Office Plug-in
: hanging around. Don't think there is, but I'll do a search. Thanks for
your
: persistance in trying to help me.
:
: "Suzanne S. Barnhill" wrote:
:
: > I assume you have already uninstalled the Microsoft Works Suite Add-in
for
: > Word and disabled the Office Plug-in in Norton AntiVirus?
: >
: > --
: > Suzanne S. Barnhill
: > Microsoft MVP (Word)
: > Words into Type
: > Fairhope, Alabama USA
:
: > Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
: > all may benefit.
: >
in
: > message : > > Okay, I tried both of your suggestions: 1.) Uninstalled
printer/driver,
: > > reinstalled (my version was the latest). Same problem in Word occurs.
Also
: > > tried 2.) Proofing tool tips you detailed for me. Same problem in Word
: > > occurs. I am having to restart my computer so often trying to fix this
: > thing,
: > > I'm sure something in there is frying. Also, tried to do a scan
: > disk....only
: > > to find, Scan Disk no longer exists on my computer. I uninstalled
: > everyting I
: > > could re. Norton Internet Security in order to install Panda (thinking
: > that
: > > could solve my problem) and now Scan Disk is Nowhere to be found. I
did
: > > searches, etc. & nothing. Help Help Help!!!! From other posts on this
&
: > other
: > > chats, a system restore is not going to fix the problem w/ Word. Help
me
: > > please!!!
: > >
: > > "undercovercopster" wrote:
: > >
: > > > I will try both of your suggestions (could you give me a hint how to
go
: > about
: > > > removing & reinstalling proofing tools & as far as the printer
driver
: > > > corruption, can I just uninstall & then go to hp website & have them
: > install
: > > > latest version? Here is something I came across between my post &
yours:
: > 2
: > > > things really-- 1.) I went to do a disk cleanup & found that
: > > > {9F1C11AA-197B-4942-BA54-47A8489BB47F} is damaged (size 4KB)created
: > > > 12/14/2003 last accessed 2/5/05 version 5,4,3790,14 Type
ActiveXcontrol
: > ;Code
: > > > Base
http://v4.windowsupdate.microsoft.com/CAB/x89.....&on &on...
Should
: > I
: > > > delete this? & will it really screw things up if I do? Other
thing..2.)
: > I
: > > > have never purchased MS Office & have never installed it. I only
have
: > the MS
: > > > Works Suite 2001 which I have uninistalled & reinstalled, etc, etc.
: > But...in
: > > > program files, there's a folder w/Microsoft Office w/ 2
folders--office
: > > > templates(size 2.56 MB has lots of Word templates)& folder 1033.
Now,
: > also in
: > > > Program files, is Microsoft Works (size 26.5MB) & folders 1033 also!
&
: > > > artgallery. I believe the contents are different in the 1033
folders. &
: > in
: > > > the Works 1033 is the task launcher & app. extensions etc. I do
believe
: > I
: > > > have deleted these Office files before, but maybe when I reinstalled
: > Works
: > > > Suite, it reinstalled the Office files. (?) If you go to New Office
: > Document,
: > > > it takes you to Word Wizard & to My documents & still locks up.
Should I
: > > > delete anything "Office" related? Or is that part of the Works
Suite?
: > Someone
: > > > please address #1 and #2. I would rather have the #1's delete button
: > ready to
: > > > push before I get back into Word & the whole thing locks on me again
&
: > I'll
: > > > never find my way back to the #1 problem's delete button. THANKS!
: > > >
: > > > "TF" wrote:
: > > >
: > > > > This may be a printer driver corruption. Try deleting and
reinstalling
: > the
: > > > > printer. Test again.
: > > > >
: > > > > Another possibility is a problem with the proofing tools. Open
Word
: > and go
: > > > > to Tools, Options and under the Spelling and Grammar tab, clear
the
: > Check
: > > > > spelling and grammar while you type options. Then go to Tools,
: > Languages,
: > > > > set languages and check the Do not check spelling or grammar.
: > > > >
: > > > > Close Word so that changes get saved to the normal.dot. Then
reopen
: > Word and
: > > > > test again. Does that clear the problem? If so, the Proofing Tools
: > need
: > > > > removing and reinstalling. (Don't forget to re-enable those
settings
: > again
: > > > > after testing!)
: > > > >
: > > > > --
: > > > > Terry Farrell - Word MVP
: > > >
: > > > >
: > > > > "undercovercopster" <
[email protected]>
: > wrote in
: > > > > message : > > > > : Word locks up. Sometimes after typing nearly a page, sometimes a
few
: > > > > words.
: > > > > : Must restart computer and then lock ups are more
frequent/faster.
: > Have
: > > > > tried
: > > > > : numerous fixes, nothing works. (This is Word from MS
WorksSuite2001,
: > using
: > > > > : XP) I did try the "winword.exe /a" , thinking a template
corruption
: > was
: > > > > : cause. That did not fix the problem. Does that mean my
: > Normal.template
: > > > > &/or
: > > > > : Word's startup path are definitely NOT corrupt? I'm looking at
the
: > > > > :
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWordContent.htm
page
: > and
: > > > > am
: > > > > : not sure if "ii" under a) means to then try messing w/ the
startup
: > path,
: > > > > or
: > > > > : that it does not apply to my problem. The only thing other than
that
: > that
: > > > > I
: > > > > : haven't tried is the network printer driver. (The info is very
: > confusing
: > > > > to
: > > > > : me. This is just ONE computer, hooked up to ONE
: > printer...)and...Word does
: > > > > : not crash immediately upon startup. AUGGHH Someone help me!!!!
I've
: > got
: > > > > : deadlines to meet.
: > > > > : --
: > > > > : What matters where the road goes, the beauty is in the journey,
man,
: > > > > groovy,
: > > > > : far out.
: > > > >
: > > > >
: > > > >
: >
: >
