Word makes computer shut down

J

Jcollins

I have a computer running Windows 98. It also has Office
97 Pro. Frequently, when you open a Word document and
type in any character, the computer shuts down and
restarts. Of course it then runs a scan disk because of
improper shut down. Any suggestions? This is not a new
load. The machine has been loaded with this OS and
application for quite some time and always ran with no
problems.
 
J

jj

There might be something wrong with the normal.dot file. Rename the old one
& see if that fixes it.

Otherwise it might be a good idea to run a defrag if you haven't done one in
a while.

-JJ
 

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