S
Sheldon
The other day when I was closing Word (2002 as part of MS-Office XP) the
screen froze up.
CTRL/ALT/DEL did not result in bringing up Windows Task Manager.
My only option as I saw it was to turn the power off. (oh horror!)
NOW! Word will not open unless I go into Safe Mode. If I try to open it in
normal mode the Word splash screen comes up but freezes there. In order to
get out of it I have to CTRL/ALT/DEL. This closes the screen but does not
allow me to use Word.
It seems to be the only program effected.
I have tried removing Office XP and reinstalling it. Not change.
I tried the Repair facility - again no change.
In this instance Office XP is install on a new HP Pavillian dv2023TU
notebook. Pentium III plenty of RAM and HD space.
I hope you can help.
Sheldon Spadafore
Unit 23, Bristol Close
Mt. Hutton, NSW, 2290
Australia
Phone: (02) 4947-1325
Mobile: 0422 539 282
Email: (e-mail address removed)
screen froze up.
CTRL/ALT/DEL did not result in bringing up Windows Task Manager.
My only option as I saw it was to turn the power off. (oh horror!)
NOW! Word will not open unless I go into Safe Mode. If I try to open it in
normal mode the Word splash screen comes up but freezes there. In order to
get out of it I have to CTRL/ALT/DEL. This closes the screen but does not
allow me to use Word.
It seems to be the only program effected.
I have tried removing Office XP and reinstalling it. Not change.
I tried the Repair facility - again no change.
In this instance Office XP is install on a new HP Pavillian dv2023TU
notebook. Pentium III plenty of RAM and HD space.
I hope you can help.
Sheldon Spadafore
Unit 23, Bristol Close
Mt. Hutton, NSW, 2290
Australia
Phone: (02) 4947-1325
Mobile: 0422 539 282
Email: (e-mail address removed)