Word (Office 2001) = no more menus!

[Christine Lemelin]

HELP!

Every year, from the time I bought Office2001, I happened to have no more
sub-menus with Word.
Since about 10 days, I have even no more menus available!! so I can't work
if i don't know the "keyborad-septs" (sorry I am french speaking and don't
know all the technical words in english).

Now, Microsoft doesn't give anymore service for Office 2001 and I can't
change my computer yet (MacOs9.2).

Last year the technician gave me a path to try and I just don't understand
waht it means. I tried something this morning with no success...

To whom that will answer: please I understand very little of technical
language. Try to be limpid...

Thank you

Christine

 

[Russ]

Christine,
Close Word.
Use the Finder and search for the file named Normal or Normal.dot.
When you find it rename it Normal_old.dot
Restart Word and see if the menus reappear.
If you need things out of the Normal_old.dot file, you can look at Word's
Organizer to move things to the new Normal.dot that Word automatically
created.

 

[John McGhie]

Hi Christine:

Well, WE haven't given up on Word 2001 yet

If Russ's suggestion does not fix it, see here:
http://word.mvps.org/Mac/TroubleshootWord2001.html

Cheers

HELP!

Every year, from the time I bought Office2001, I happened to have no more
sub-menus with Word.
Since about 10 days, I have even no more menus available!! so I can't work
if i don't know the "keyborad-septs" (sorry I am french speaking and don't
know all the technical words in english).

Now, Microsoft doesn't give anymore service for Office 2001 and I can't
change my computer yet (MacOs9.2).

Last year the technician gave me a path to try and I just don't understand
waht it means. I tried something this morning with no success...

To whom that will answer: please I understand very little of technical
language. Try to be limpid...

Thank you

Christine

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John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:[email protected]