Word (Office XP-Pro) Running Dead Slow

[Tim]

Hi all. I have a customer whose Word, (part of Office XP Pro), suddenly
slowed down a significant amount, and is to the point where it is almost
unusable. I did a reinstall and it improved a bit, but not a lot. She
recalls this happened fairly quickly, but is unable to recall a detailed
time frame. She is pleading for help to get the speed back again. The
other 5 systems in the office have not experienced any anomalies at all.

The system is a Dell, about 4 years old, and has been running well. All
others apps are running full speed. They are using NOD32 Antivirus. The
system has 512 mb ram and a 2.2 Ghz cpu I believe. It is running XP Pro
on a 120 GB HD.

Any guidance would be greatly appreciated.

Thanks in advance,

- Tim -

 

[Terry Farrell]

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm which has loads
of diagnostic tips that will probably cover this problem.