Gene said:
When I receive an email with an attachement from a PC and try to open
it on my Mac, Word shuts down. If I try to save it first and then
open it, I get a message that the file is corrupted. When I fo ahead
and open it, all the spacing and paragraphs are screwed up. Advice
please. Thanks.
It would help if you reported back with which Word, which Mac e-mail
program, which Mac OS and details of the document's origins.
Word should not just "shut down".
On the face of it, I think you can be sure that the message you got was
the truth. The useful part would be to find out how the attachment got
corrupted and how to avoid that in future.
You might inspect the full raw source of the e-mail (If you are using
OS X's Mail, it will be View->Message->Raw Source) and tell us how the
attachment was encoded. Look for something like
------=_NextPart_000_0336_01C44406.43FF16A0
Content-Type: application/msword;
name="Doc1.doc"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
filename="Doc1.doc"
0M8R4KGxGuEAAAAAAAAAAAAAAAAAAAAAPgADAP7/CQAGAAAAAAAAAAAAAABCAAAAgCAAAAAA
AAAA
at the front of a great rectangular block of text. Of course "name"
will be the name of the attached file you received and not Doc1.doc
That's how word attachments from PCs aarrive here. Double click on the
attachment in the mail and Word is off as happy as can be.
It would be useful to know if you saw other than
"Content-Transfer-Encoding: base64"
