S
Slam
Small workgroup, with networked printer. All PCs OK except one. On it, Word
only prints from tray one of the printer. I have checked printing
preferences; I've uninstalled the printer software and re-installed it; I've
uninstalled Office and re-installed it.
The other PCs print as they should, from Word, Excel, etc..
On the problem PC Excel and other applications allow me to print to other
trays but Word doesn’t. It always selects tray 1, even when I change them in
printer properties. Page setup has the right settings. Somewhere, something
is overwriting settings and forcing the print from tray 1. After
uninstalling Office, I tried to trace and delete or rename files in
“Documents & Settings†folders (Application Data\Microsoft\Office and Word)
for all and named users. Still no luck. I’m stuck! Any ideas, please?
only prints from tray one of the printer. I have checked printing
preferences; I've uninstalled the printer software and re-installed it; I've
uninstalled Office and re-installed it.
The other PCs print as they should, from Word, Excel, etc..
On the problem PC Excel and other applications allow me to print to other
trays but Word doesn’t. It always selects tray 1, even when I change them in
printer properties. Page setup has the right settings. Somewhere, something
is overwriting settings and forcing the print from tray 1. After
uninstalling Office, I tried to trace and delete or rename files in
“Documents & Settings†folders (Application Data\Microsoft\Office and Word)
for all and named users. Still no luck. I’m stuck! Any ideas, please?