Word opens old document.

S

schase10353

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: intel

Back in 2006 I wrote a paper for a class I was in. At the time I was using the 30 day trail version as I had just bought MacBook Pro. I stopped using word because it stop opening new documents. It only opens that paper that I type 2 years ago. I've even upgraded to Word 2008 and it still opens my paper. What is wrong?
 
J

John McGhie

You've saved your old document as the normal template.

Word has upgraded this to the Normal.dotm template in Word 2008. Which
means it has done a few other things you would rather it hadn't.

1) Quit all Microsoft applications.

2) Track down all instances of pre-2008 Normal template on your computer,
and drag them to your desktop. The file is called simply "Normal" and has
no extension.

3) Find and drag the file Normal.dotm to your desktop. Unless you have
moved it, it should be in
/Users/ ~ /Library/Application Support/Microsoft/Office/User Templates/

4) If the following files exist, Remove or rename them:

~/Library/Preferences/Microsoft/Word Settings (10)

~/Library/Preferences/Microsoft/Word Settings (11)

User/Library/Preferences/com.Microsoft.Word.plist

User/Library/Preferences/Microsoft/Office 2008 (the whole folder!)

5) Now re-start Word 2008 and it should be OK.

Be thorough with this, if you leave any of these files behind Word 2008 will
find them and won't replace them. Do it right and Word will construct a
new, clean, set of preferences and everything should now work properly.

Cheers




Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: intel

Back in 2006 I wrote a paper for a class I was in. At the time I was using the
30 day trail version as I had just bought MacBook Pro. I stopped using word
because it stop opening new documents. It only opens that paper that I type 2
years ago. I've even upgraded to Word 2008 and it still opens my paper. What
is wrong?

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
 

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