Word Opens Slowly

[John]

I'm reposting this from another newsgroup, to see if
anyone else has an idea. When I open Word 2002, it comes
up slowly, then appears without the ruler, and if I click
File at this point, it goes full screen, and then slowly
comes back to a new document. Sometimes doing this
freezes it. However if I wait, it finally opens on its
own. If I open with winword.exe /a, it works perfectly
fine. I tried deleting temp files, deleting normal.dot,
deleting the data registry key, and checking for add-ins
at Tools/templates, or for Com add-ins, as I was
directed. Nothing makes a difference. Any thoughts on
what I could be missing to fix this?

 

[TF]

John

That it works OK with the /a switch indicates that you are missing an
add-in, macro, com add-in or some other third party influence on Word. Check
them all again.

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

I'm reposting this from another newsgroup, to see if
anyone else has an idea. When I open Word 2002, it comes
up slowly, then appears without the ruler, and if I click
File at this point, it goes full screen, and then slowly
comes back to a new document. Sometimes doing this
freezes it. However if I wait, it finally opens on its
own. If I open with winword.exe /a, it works perfectly
fine. I tried deleting temp files, deleting normal.dot,
deleting the data registry key, and checking for add-ins
at Tools/templates, or for Com add-ins, as I was
directed. Nothing makes a difference. Any thoughts on
what I could be missing to fix this?

 

[John]

There is nothing in the Add in window. What possible
third party software could do this, and how do I find it?

 

[TF]

John

see the following FAQ:
http://www.mvps.org/word/FAQs/Customization/CheckIfAddinsInstalled.htm

But add-ins with previous for screwing up Word usually come from Adobe,
Symantec, Stamps.com and Works Suite.

Terry

There is nothing in the Add in window. What possible
third party software could do this, and how do I find it?

 

[John]

I already checked the add-ins and COM add-ins.
Interestingly, after deleting temp files, data registry
key, and normal. dot, I never say ANY Add ins ever
listed. I suspect Adobe or Symantec has left something
somewhere, but how do I find it if it isn't in these add-
in windows?

 

[Beth Melton]

Hi John,

What virus scanner do you use?

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/